Goods Returns Policy
NZ Brick Distributors Limited Partnership accepts returns of Products from Customers on the following basis:
BRICKS:
Credit will be passed for 1st Grade ** Product only on full, un-opened pallets. NZ Brick Distributors Partnership Limited will not accept/credit returns of any “Off-Spec” ,“Plaster” bricks or any 1st Grade Product sold as “Clearance”. No Rectification will be applicable to “Off Spec” “Plaster” or “Clearance” Product. Please check the Product Description on your Quote, Order or Invoice.
NZ Brick Distributors Limited Partnership can arrange pick up from metropolitan areas.
If NZ Brick Distributors Partnership Limited arranges the freight, the Customer will be credited the invoices value of the product returned less a 10% handling fee plus a return freight cost to the NZ Brick Distributors Partnership Limited Depot.
For returns where the customer arranges freight, the credit is the invoiced value of the product returned less a 10% handling fee.
The product must be returned to the Yard of Purchase. (Listed below)
**1ST GRADE PRODUCT
• All returned Bricks, Schist and Paving must be in 1st-grade re-saleable condition and unsoiled by mortar, dirt, and other contaminants.
• Should Bricks, Schist or Pavers be found to be of an un-saleable quality, no credit will be passed & actual freight charges will still apply.
• Disposal fees, if any, will also be charged.
NZ Brick Distributors Limited Partnership will only accept returns of Bricks, Schist, or Pavers within three months of the date they were delivered.
PRODUCT ACCESSIBILITY
Bricks, Schist, and Pavers being returned need to be accessible by HIAB or tractor. The option of a tractor varies with location and site.
Re-site charges (HIAB or Tractor) $250+gst per hour depot to depot.
For more information please discuss with a Customer Service Representative. PH: 0800 bricks
YARDS:
AUCKLAND – 68 Hunua Road, Papakura
TAURANGA– 15 Hynds Road, Greerton
WELLINGTON – 61 Riverbank Road, Otaki
CHRISTCHURCH – 25 Empire Road, Belfast
The Brickery | Goods Returns Policy | April 2024